Privacy

What we store

Your account details (name, email, a hashed password or single sign-on identity), and the book you bring into Acreon: properties, owners and other contacts, ownership entities, notes, call outcomes, files you upload, and the lists and signals Acreon derives from them.

Every record belongs to one broker account and is isolated to it at the database level. Other Acreon customers cannot read your book, and we do not combine it with anyone else's.

What we do with it

We use your data to run the product for you, and for nothing else. We do not sell it, rent it, or use it to market to the people in your book.

Payment details

Card details are entered on Stripe's hosted checkout and never reach Acreon's servers. We keep only your Stripe customer and subscription identifiers and the state of your subscription.

Who processes it

These providers handle data on our behalf to run the service:

Supabase

Database, authentication and file storage

Vercel

Application hosting

Stripe

Subscription billing and payment details

OpenAI

Drafting and summarising text from records you store

Mapbox

Turning property and mailing addresses into map locations

Resend

Account and billing email

Export and deletion

From Settings → Data & Privacy you can export everything in your account as one file at any time, and request deletion of your account. Deletion runs after a 14-day grace period, during which you can cancel it; after that your records and uploaded files are permanently removed and any subscription is cancelled.

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